The IPN Policy
IPN Valuers Pty Limited and all of it affiliated offices(we, us, and our), respects your privacy and are committed to protecting your personal information. We respect the trust you place in us when we when we collect, manage, and use Personal Information. This privacy policy explains how we collect, use, and share your personal information.
What information do we collect?
We collect personal information from or about you when you:
· or your agent or representative engage our services.
· Contact us with a question or request.
· Sign up for our newsletter or other marketing communications.
· Apply for a job.
· Use our website.
The personal information we collect may include your name, email address, phone number, date of birth, marital status, mailing address, job title, company name, and other information you provide to us. This information is only used to provide service you, your agent, your representative or a third party (such as a financial institution) have instructed us to undertake.
How do we use your information?
We use your personal information to:
· Provide the services you, your agent, your representative or a third party have requested.
· Respond to your questions and requests.
· Send you marketing communications.
· Administer our website.
· Conduct research and development.
· Comply with legal requirements.
We may also use your personal information to contact you about our products and services, or to provide you with information that we believe may be of interest to you.
Who has access to your information?
We may share your personal information with our employees, contractors, and other third-party service providers who need access to it to help us provide our products and services to you. We may also share your personal information with government agencies if required to do so by law.
How do we protect your information?
We take reasonable steps to protect your personal information from misuse, interference, and loss and from unauthorised access, use, disclosure, alteration, and destruction. These steps include:
· Using secure cloud-based servers.
· Maintaining strong access controls to systems.
· Encrypting sensitive information.
· Maintaining up to date technology platforms, methods, and processes.
· Limiting access to your personal information to employees who need it to do their jobs.
· Requiring employees to sign confidentiality agreements.
· Your rights.
Unfortunately, we cannot guarantee total security of the information we collect and retain.
You have the right to access your personal information, to correct any inaccuracies, and to request that we delete your personal information. You can exercise these rights by contacting us at the contact information below.
Direct Marketing
We may use your personal information, including your contact details, to provide you with information about products and services(including those of third parties) which we consider may be of interest to you.
If you do not want us to send you marketing communications via email you can opt out at any time by contacting us using the contact details below.
Website
Cookies
We may use “cookies” on our website. A cookie is a small text file that our website may place on your computer. Usually, cookies are used as a means for our websites to remember your preferences and are thus designed to improve your experience of our website. Cookies may collect and store personal information about you.
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
If you disable the use of cookies on your web browser or remove or reject specific cookies from our website or linked sites, then you may not be able to gain access to all the content and facilities on our website.
Website Analytics
When you visit and browse our website, our website host and some third-party service providers may collect information for statistical, reporting and maintenance purposes.
Complaints or enquiries
If you have any enquiries or wish to make a complaint regarding our management of your personal information you may contact us in writing, by mail or email to the address below.
Changes to this Privacy Policy
From time to time, it may be necessary for us to review this policy. We reserve the right to amend this policy at any time and to notify you of any amendments by posting an updated version on our website www.ipnvaluers.com.au
How to contact us
If you have any questions about this privacy policy, please contact us at:
IPN Valuers Pty Limited
1/3 High Street
WAUCHOPE NSW 2446